I. WEB STORE PURCHASES
These FAQs are applicable if you want to make a purchase from https://www.ubisoft.com/game/rainbow-six/mobile/store/international.
Q: What is the Rainbow Six Mobile Web Store?
A: The Rainbow Six Mobile Web Store is the official platform operated by CODA Payments for purchasing Platinum, the in-game currency used in Rainbow Six Mobile via Ubisoft. All purchases here are officially authorized.
Q: How do I buy Platinum from the web store?
To purchase Platinum:
- Enter your Rainbow Six Mobile Profile ID.
- Choose the amount of Platinum you want.
- Select your payment method (card, Google Pay / Apple Pay, etc.).
- Review your order and complete payment.
- Once payment is processed, the Platinum will be credited instantly to your R6M account.
Q: How do I send Platinum as a gift to a friend?
A: You can send a gift by entering your friend’s R6M Profile ID, selecting the desired Platinum amount, choosing a payment method, and then completing the transaction. The Platinum will be credited directly to your friend’s R6M account.
Q: Are purchases instant? When will I receive my Platinum?
A: Yes — once your purchase is completed, the Platinum is credited immediately to your Rainbow Six Mobile account.
Q: Is there any bonus for first purchases?
A: Yes — there is a First Purchase bonus. If it’s your first time buying Platinum, you may receive extra Platinum as a bonus.
II. PLATINUM VOUCHER REDEMPTION
These FAQs are applicable if you have purchased or retrieved a Rainbow Six Mobile - Platinum voucher code that consists of 16 digits.
Q: How to Redeem Your Rainbow Six Mobile Voucher Code
A: If you’ve purchased a Rainbow Six Mobile voucher code, you can easily redeem it on this link. Just follow these simple steps:
- Locate the 16-digit alphanumeric voucher code from your proof of payment or receipt.
- Enter the voucher code along with your account details and email address to receive your redemption receipt.
- Once submitted, you’ll see a “redeemed” status on the site, and your item should be delivered instantly to your account.
Q: I entered the code, but it says invalid.
A: Please contact the retailer where you purchased your code.
Q: I redeemed my code, but didn’t receive the item.
A: Please reach out to our Support team through this link and include the following details so we can assist you faster:
- Voucher Code
- Redemption Date and Time
- Email Address
- User ID